SAP Accounts Receivable Cash Application
Managing Exceptions in SAP Accounts Receivable for Fast Cash Application
Many organizations with large volumes of incoming checks use bank lockboxes. An all too common challenge for Accounts Receivable centers is resolving exceptions—deductions and short pays, for example—that occur when the amount of a remittance check is not directly applicable to an open invoice or group of invoices. Standard SAP® handling provides the base functionality to apply customer payments against open invoices, but SAP provides no direct mechanism for handling these exceptions. And there is no means or visibility to track and view the payment application and check and remittance documents throughout the process.
What’s more, the process itself is inefficient, as information comes from various sources and is not made available automatically. Documents such as purchase orders, order confirmations, bills of lading, signed delivery receipts, sales invoices and credit/debit memos are not readily available.
Dolphin is solely focused on taking the time and cost out of essential business operations for users of SAP solutions. Our unique Dolphin Process Tracking System for those organizations using the SAP Lockbox feature improves the visibility of your lockbox processes with the benefits of imaging. Dolphin’s Process Tracking System leverages the inherent workflow capability in SAP to accelerate the exception handling process so that cash is applied faster. Many companies are seeing their DSO’s (Days Sales Outstanding) reduced by 20%-30% or more without increases in headcount or overtime costs.
